Since our volunteers are offering service to our customers we believe in continuous and consistent training to ensure that the service rendered is not only professional but also empathic without it become routine and hence boring. Training also helps develop volunteers. Maitra-Manovikas-Jidnyasa-SP (Shikshak Prabodhini) Volunteers receive this. Community volunteers across the state also receive training.

"Help is just a call away in times of emotional distress" - that is Maitra Helpline for you. Tele counseling or rather, an "Emotional First aide" helpline. Whatever your age, gender or problem/distress call 022 -25385447. This helpline is active between 9 AM & 9 PM working days. Sundays between 9 AM - 2PM